Most last mile companies are “one-size-fits-all” with zero differentiation between category types or product value. Harper, on the other hand, was founded to make shopping for fashion and personal goods a better experience. Our suite of services are designed to make shopping convenient and enjoyable whilst driving incremental sales for retailers.
At Harper, we care deeply about customer experience. It’s this passion that has propelled us to becoming the top-rated last mile service on Trustpilot with a market-leading Net Promoter Score of 88. This has been achieved by putting the customer at the center of all of our decision making and by leveraging our unique employee-based Style Concierge workforce who are experts in delivering luxury last mile experiences.
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